top of page
Q&A
How do you handle seasonal demand spikes?
Our Peak Season Guarantee provides: • Priority Carrier Slots: Booked 90 days in advance for Q4. • Temp Workforce: 200% staffing increase...
Can you source custom packaging materials?
Yes! We coordinate: • Eco-Friendly Options: Biodegradable/compostable materials (EN 13432 certified). • Branded Packaging: Minimum...
What’s included in your all-inclusive logistics pricing?
No hidden fees! Covers: • Transport: Ocean/air freight, last-mile delivery • Fees: BAF, CAF, THC, port security • Docs: BL/AWB,...
How do you avoid customs delays?
Our Smart Customs Engine ensures: • Pre-Clearance: Submit docs 72hrs before arrival • Duty Optimization: HS code verification & FTA...
Can you handle dropshipping for multiple sales channels?
Yes! We support: • Platform Integration: Amazon, eBay, Shopify via API • Branded Experience: Custom packaging & tracking pages • Split...
How quickly can you fulfill orders from your warehouses?
• Standard: 24-hour processing for pre-approved inventory • Express: 6-hour rush service ($10 surcharge) • Direct-to-Carrier Integration:...
Can I inspect goods before they leave China?
Yes! Choose from: • Pre-Shipment Inspections (AQL 2.5 standard) • Live Video Audits via 4K streaming • Third-Party Certifications...
How do you protect my product designs during production?
We enforce NDAs and provide: • Dedicated Production Lines for sensitive projects • AI-Powered IP Monitoring to detect counterfeits •...
How do you ensure supplier reliability in China?
We vet suppliers through a 5-step process: 1. Business License Verification 2. On-site Factory Audit (ISO/CE compliance) 3. Production...
How do you handle seasonal demand spikes?
Our Peak Season Guarantee provides: • Priority Carrier Slots: Booked 90 days in advance for Q4. • Temp Workforce: 200% staffing increase...
Cherry Freight
4 days ago1 min read
Can you source custom packaging materials?
Yes! We coordinate: • Eco-Friendly Options: Biodegradable/compostable materials (EN 13432 certified). • Branded Packaging: Minimum...
Cherry Freight
4 days ago1 min read
What’s included in your all-inclusive logistics pricing?
No hidden fees! Covers: • Transport: Ocean/air freight, last-mile delivery • Fees: BAF, CAF, THC, port security • Docs: BL/AWB,...
Cherry Freight
4 days ago1 min read
How do you avoid customs delays?
Our Smart Customs Engine ensures: • Pre-Clearance: Submit docs 72hrs before arrival • Duty Optimization: HS code verification & FTA...
Cherry Freight
4 days ago1 min read
Can you handle dropshipping for multiple sales channels?
Yes! We support: • Platform Integration: Amazon, eBay, Shopify via API • Branded Experience: Custom packaging & tracking pages • Split...
Cherry Freight
4 days ago1 min read
How quickly can you fulfill orders from your warehouses?
• Standard: 24-hour processing for pre-approved inventory • Express: 6-hour rush service ($10 surcharge) • Direct-to-Carrier Integration:...
Cherry Freight
4 days ago1 min read
Can I inspect goods before they leave China?
Yes! Choose from: • Pre-Shipment Inspections (AQL 2.5 standard) • Live Video Audits via 4K streaming • Third-Party Certifications...
Cherry Freight
4 days ago1 min read
How do you protect my product designs during production?
We enforce NDAs and provide: • Dedicated Production Lines for sensitive projects • AI-Powered IP Monitoring to detect counterfeits •...
Cherry Freight
4 days ago1 min read
How do you ensure supplier reliability in China?
We vet suppliers through a 5-step process: 1. Business License Verification 2. On-site Factory Audit (ISO/CE compliance) 3. Production...
Cherry Freight
4 days ago1 min read
How is shipping cost calculated?
Costs depend on volume/weight (CBM for sea freight, chargeable weight for air freight), origin/destination ports, and add-ons...
Cherry Freight
4 days ago1 min read
How long does shipping from China to Europe take?
Standard transit times: • Sea freight: 35–45 days • Air freight: 3–7 days • Rail freight: 18–25 daysThrough priority partnerships with...
Cherry Freight
4 days ago1 min read
What shipping methods do you offer?
We provide sea freight (FCL/LCL), air freight, rail freight, and multimodal solutions. Sea freight is ideal for bulk shipments, air...
Cherry Freight
4 days ago1 min read
CherryFreight is hands down the best logistics company I’ve worked with
I’ve shipped a wide variety of products, including bulky and fragile items, and they always handle everything with care. They’re always...
Olivia Marie Johnson
Dec 26, 20241 min read
I’ve been using CherryFreight for over a year now
I couldn’t be more satisfied. As an e-commerce seller, timely deliveries and safe handling of my products are critical. CherryFreight...
Matthew David Lewis
Dec 26, 20241 min read
Working with CherryFreight has been an absolute pleasure.
Their team provides excellent support from start to finish, ensuring that our goods are shipped efficiently and on time. Their knowledge...
James Robert Clark
Dec 26, 20241 min read
Do you offer consolidated shipping?
Yes, we offer consolidated shipping services, which allow you to combine multiple smaller shipments into one larger shipment to save on...
Cherry Freight
Dec 26, 20241 min read
What documentation do I need to ship my goods internationally?
The necessary documents typically include: Commercial invoice (itemizing the goods and their value) Packing list Bill of lading (for...
Cherry Freight
Dec 26, 20241 min read
What happens if my shipment is delayed?
We strive to ensure all shipments are delivered on time. However, if a delay occurs due to unforeseen circumstances, we will notify you...
Cherry Freight
Dec 26, 20241 min read
How do I choose the best shipping method for my cargo?
Choosing the right shipping method depends on factors such as the urgency of delivery, the type of goods, and your budget. For urgent...
Cherry Freight
Dec 26, 20241 min read
How do you handle customs clearance?
Customs clearance can be one of the most complicated parts of international shipping. At CherryFreight, we handle both export and import...
Cherry Freight
Dec 26, 20241 min read
bottom of page