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Q&A
How do you handle seasonal demand spikes?
Our Peak Season Guarantee provides: • Priority Carrier Slots: Booked 90 days in advance for Q4. • Temp Workforce: 200% staffing increase...
Can you source custom packaging materials?
Yes! We coordinate: • Eco-Friendly Options: Biodegradable/compostable materials (EN 13432 certified). • Branded Packaging: Minimum...
What’s included in your all-inclusive logistics pricing?
No hidden fees! Covers: • Transport: Ocean/air freight, last-mile delivery • Fees: BAF, CAF, THC, port security • Docs: BL/AWB,...
How do you avoid customs delays?
Our Smart Customs Engine ensures: • Pre-Clearance: Submit docs 72hrs before arrival • Duty Optimization: HS code verification & FTA...
Can you handle dropshipping for multiple sales channels?
Yes! We support: • Platform Integration: Amazon, eBay, Shopify via API • Branded Experience: Custom packaging & tracking pages • Split...
How quickly can you fulfill orders from your warehouses?
• Standard: 24-hour processing for pre-approved inventory • Express: 6-hour rush service ($10 surcharge) • Direct-to-Carrier Integration:...
Can I inspect goods before they leave China?
Yes! Choose from: • Pre-Shipment Inspections (AQL 2.5 standard) • Live Video Audits via 4K streaming • Third-Party Certifications...
How do you protect my product designs during production?
We enforce NDAs and provide: • Dedicated Production Lines for sensitive projects • AI-Powered IP Monitoring to detect counterfeits •...
How do you ensure supplier reliability in China?
We vet suppliers through a 5-step process: 1. Business License Verification 2. On-site Factory Audit (ISO/CE compliance) 3. Production...


I’ve been using CherryFreight for over a year now
I couldn’t be more satisfied. As an e-commerce seller, timely deliveries and safe handling of my products are critical. CherryFreight...
Matthew David Lewis
Dec 26, 20241 min read
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