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Q&A
How do you handle seasonal demand spikes?
Our Peak Season Guarantee provides: • Priority Carrier Slots: Booked 90 days in advance for Q4. • Temp Workforce: 200% staffing increase...
Can you source custom packaging materials?
Yes! We coordinate: • Eco-Friendly Options: Biodegradable/compostable materials (EN 13432 certified). • Branded Packaging: Minimum...
What’s included in your all-inclusive logistics pricing?
No hidden fees! Covers: • Transport: Ocean/air freight, last-mile delivery • Fees: BAF, CAF, THC, port security • Docs: BL/AWB,...
How do you avoid customs delays?
Our Smart Customs Engine ensures: • Pre-Clearance: Submit docs 72hrs before arrival • Duty Optimization: HS code verification & FTA...
Can you handle dropshipping for multiple sales channels?
Yes! We support: • Platform Integration: Amazon, eBay, Shopify via API • Branded Experience: Custom packaging & tracking pages • Split...
How quickly can you fulfill orders from your warehouses?
• Standard: 24-hour processing for pre-approved inventory • Express: 6-hour rush service ($10 surcharge) • Direct-to-Carrier Integration:...
Can I inspect goods before they leave China?
Yes! Choose from: • Pre-Shipment Inspections (AQL 2.5 standard) • Live Video Audits via 4K streaming • Third-Party Certifications...
How do you protect my product designs during production?
We enforce NDAs and provide: • Dedicated Production Lines for sensitive projects • AI-Powered IP Monitoring to detect counterfeits •...
How do you ensure supplier reliability in China?
We vet suppliers through a 5-step process: 1. Business License Verification 2. On-site Factory Audit (ISO/CE compliance) 3. Production...
How can I track the status of my shipment?
We provide an easy-to-use online tracking system where you can monitor the full journey of your shipment in real-time. By entering your...
Cherry Freight
Dec 26, 20241 min read
What is the typical freight forwarding process with your company?
Here’s how our process works to ensure a seamless experience: Step 1 : Request a free quote by providing shipment details. Step 2 : Share...
Cherry Freight
Dec 26, 20241 min read
How long will it take to ship my goods?
Shipping time varies depending on the origin, destination, and method of transport. Generally: Sea freight : 20-45 days, depending on the...
Cherry Freight
Dec 26, 20241 min read
What makes your freight forwarding services different from others?
Our services stand out due to our commitment to transparency, efficiency, and reliability. We offer tailored shipping solutions for...
Cherry Freight
Dec 26, 20241 min read
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