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Q&A
How do you handle seasonal demand spikes?
Our Peak Season Guarantee provides: • Priority Carrier Slots: Booked 90 days in advance for Q4. • Temp Workforce: 200% staffing increase...
Can you source custom packaging materials?
Yes! We coordinate: • Eco-Friendly Options: Biodegradable/compostable materials (EN 13432 certified). • Branded Packaging: Minimum...
What’s included in your all-inclusive logistics pricing?
No hidden fees! Covers: • Transport: Ocean/air freight, last-mile delivery • Fees: BAF, CAF, THC, port security • Docs: BL/AWB,...
How do you avoid customs delays?
Our Smart Customs Engine ensures: • Pre-Clearance: Submit docs 72hrs before arrival • Duty Optimization: HS code verification & FTA...
Can you handle dropshipping for multiple sales channels?
Yes! We support: • Platform Integration: Amazon, eBay, Shopify via API • Branded Experience: Custom packaging & tracking pages • Split...
How quickly can you fulfill orders from your warehouses?
• Standard: 24-hour processing for pre-approved inventory • Express: 6-hour rush service ($10 surcharge) • Direct-to-Carrier Integration:...
Can I inspect goods before they leave China?
Yes! Choose from: • Pre-Shipment Inspections (AQL 2.5 standard) • Live Video Audits via 4K streaming • Third-Party Certifications...
How do you protect my product designs during production?
We enforce NDAs and provide: • Dedicated Production Lines for sensitive projects • AI-Powered IP Monitoring to detect counterfeits •...
How do you ensure supplier reliability in China?
We vet suppliers through a 5-step process: 1. Business License Verification 2. On-site Factory Audit (ISO/CE compliance) 3. Production...
CherryFreight is hands down the best logistics company I’ve worked with
I’ve shipped a wide variety of products, including bulky and fragile items, and they always handle everything with care. They’re always...
Olivia Marie Johnson
Dec 26, 20241 min read
I’ve been using CherryFreight for over a year now
I couldn’t be more satisfied. As an e-commerce seller, timely deliveries and safe handling of my products are critical. CherryFreight...
Matthew David Lewis
Dec 26, 20241 min read
Working with CherryFreight has been an absolute pleasure.
Their team provides excellent support from start to finish, ensuring that our goods are shipped efficiently and on time. Their knowledge...
James Robert Clark
Dec 26, 20241 min read
CherryFreight truly excels in their field.
CherryFreight truly excels in their field. It is an outstandingly professional and highly reliable company. As a trader based in the US,...
Andy Green
Dec 26, 20241 min read
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